18+
Your Safety Is Our Responsibility

Gk111 Responsible Gaming — Our Commitment to Safe Gaming

Let gaming be a source of joy, not stress. At gk111, we believe every player deserves to enjoy gaming in a safe environment.

Set limits Self-break Support services Self-Exclusion

Core Responsible Gaming Tools

Tools gk111 offers to keep your gaming in check.

Set a Deposit Limit

Set a daily, weekly, or monthly deposit limit and enjoy gaming within your budget — no overspending.

Session time control

Decide how long you will play each day before you start. Session reminders will help you stop on time.

Cooling-Off Period

Need a break? Set a cooling-off period ranging from 24 hours up to 6 weeks, and come back with a clear head.

Self-exclusion benefits

For a long-term break, opt for self-exclusion. Keep your account closed for a set period ranging from 6 months to 5 years.

Turn off ads

If you would rather not receive promotional messages and bonus offers, you can turn them off in Settings. Your preferences matter to us.

24/7 support

If you run into any issues at any time, contact our customer support team. Assistance is available in Bengali.


GeoWhy Responsible Gaming Matters

Gaming is a leisure activity — it should be a source of enjoyment, not stress or hardship. At gk111, we believe responsible gaming is not just a rule, it's a way of life.

Millions of people in Bangladesh enjoy online gaming as a form of entertainment. In some cases, however, gaming can develop into an addiction that affects personal, family, and financial wellbeing. gk111 works proactively to help prevent that from happening.

Our responsible gaming policy isn't just words on paper. Every member has access to real tools, limit-setting features, and support services — because your well-being is gk111's success.

Keep in mind: If gaming is causing anxiety rather than enjoyment, it has become a problem. Don't hesitate to reach out for help.

1Our Responsible Gaming Tools

Gk111 provides a range of powerful tools to help you stay in control of your gaming. These tools are completely free and accessible at any time through your account settings.

Deposit Limit

Set your own maximum daily, weekly, or monthly deposit limit.

Loss Limit

Your account is automatically restricted if your losses exceed a specified amount.

Session Time Limit

Set a time limit for each gaming session in advance.

Reality Check

Receive periodic pop-up notifications showing how much time and money you have spent.

Limit reductions take effect immediately. Increasing a limit requires a waiting period of 24 to 72 hours — this is in place for your protection.

2Self-Exclusion & Cooling-Off

Sometimes stepping back is the smartest move. gk111 gives you two distinct levels of break options.

Cooling-Off Period

Choose a cooling-off period for a short-term break. Deposits and gaming activity on your account will be suspended for the duration.

  • 24 hours
  • 72 Hours (3 Days)
  • 1 week
  • 2 weeks
  • 4 weeks
  • 6 Weeks

Self-Exclusion

Choose self-exclusion for a long-term break. Once self-exclusion is active, your account cannot be reactivated under any circumstances.

  • 6 Months
  • 1 year
  • 3 years
  • 5 Years
  • Permanent exclusion

Important: Once you select self-exclusion, your account cannot be reactivated until the chosen period has ended. This decision is final.

3Signs of problem gaming

Gaming addiction often develops gradually and may not be obvious at first. Be alert if you or someone you know shows any of the following signs.

1 Feeling restless or irritable when not gaming
2 Repeatedly gaming in an attempt to recover lost money
3 Hiding the extent of your gaming from family or friends
4 Neglecting work, studies, or social responsibilities because of gaming
5 Spending beyond your budget or taking on debt
6 Trying to stop gaming but being unable to do so
7 Gaming to escape stress or loneliness
8 Gaming disrupting your sleep or eating habits

If you recognise 3 or more of the signs above in yourself, it is time to seek help. Contact gk111 customer support or activate self-exclusion.

4Self-Assessment

Consider the questions below to check whether your gaming habits are within safe limits. Answer honestly — this is for your own benefit.

Healthy gaming
  • Playing for fun
  • Stick to a set budget
  • You stop calmly when you lose
  • Spend time with your family
  • Gaming Is Just One Part of Life
⚠️
Warning signs
  • Chasing losses
  • Exceeding your budget
  • Hiding from family
  • Unable to focus on anything else
  • Unable to Stop

5How to Use the Tools

Activating responsible gaming tools at gk111 is quick and easy. Secure your account in just a few simple steps.

1
Log in to Your Account

Log in to your gk111 account and click the profile icon in the top right corner.

2
Go to Settings

Go to "Account Settings" and select the "Responsible Gaming" tab.

3
Choose the tools you prefer

Select whichever option suits you — Deposit Limit, Time Limit, Cooling-Off, or Self-Exclusion.

4
Set your limits

Enter the amount or duration and confirm. Limit reductions take effect immediately.

5
Get help when you need it

If you have any issues or need help using the tools, contact us via live chat.

All tools can be used together. For example, you can keep both a deposit limit and a session time limit active at the same time.

6Protection of Minors

Gk111 strictly serves users aged 18 and above only. Keeping minors away from gaming is a responsibility we take seriously.

Advice for Parents

  • Use parental control software on your computer or mobile device.
  • Keep your gaming account password out of reach of children.
  • Have an open conversation with your child about online gaming.
  • Do not save online banking details on shared family devices
  • If something seems wrong, report it to gk111 — we will act promptly

If you become aware that a minor is using gk111, please notify our customer support immediately. The account in question will be closed without delay.

7Support & guidance

Gaming addiction is a recognised mental health condition — there is no shame in it. Seeking help takes courage. gk111 and specialist organisations are always here for you.

Gk111's dedicated support team is available 24 hours a day. Reach out via live chat and connect directly with our responsible gaming team — they're here to help, without any judgment.

gk111 Live Chat

Available 24/7. Talk to us in Bengali. Our Responsible Gaming team is always ready to help.

Email Support

[email protected] — for any questions related to responsible gaming.

Asking for help is not a sign of weakness — it may be the bravest decision you ever make.

8The gk111 Promise

Responsible gaming is not just our policy — it is our core value. gk111 is committed to ensuring every member can enjoy gaming in a safe and secure environment.

Our commitment to member protection100%
Availability of Responsible Gaming Tools24/7
Minor ProtectionStrict
Customer Support Satisfaction97%

We are continuously improving our responsible gaming programs. New tools, enhanced support systems, and more effective safeguards are being added to gk111 all the time.

Keep in mind
Gaming is entertainment, not a source of income.
Do not chase your losses
Always set a budget before you play
Take Regular Breaks
Spend time with family and friends

Responsible Gaming — Frequently Asked Questions

Find answers to the most frequently asked questions here.

Yes. Reducing or setting a new limit takes effect immediately. If you wish to increase a limit, a waiting period of 24 to 72 hours applies — this is done for your protection.

No. Once self-exclusion is in place, your account cannot be reactivated before the chosen period expires — not even through customer support. This is intentional, to ensure you get the break you need.

Reality Check displays a pop-up notification at intervals you set — for example, every 30 minutes or every hour. It shows you how long your current session has lasted and how much you have spent. You can then choose to continue playing or stop.

Cooling-off is a short-term break (24 hours to 6 weeks) and your account reactivates automatically once the period ends. Self-exclusion is long-term (6 months to permanent) and requires manual reactivation even after the period expires. For serious concerns, self-exclusion is the recommended option.

Start by reaching out to gk111 via live chat — our Responsible Gaming team is available to assist you. You can also speak with a psychiatrist or counsellor. Talking openly with family and friends often helps too.

18+

Play Responsibly, Win Happily

Join gk111's safe gaming environment. Use our responsible gaming tools to enjoy a fun and worry-free experience.

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